Trust and gaming

A signed report attests to something precise: this bureau received these signed events from these identified parties, kept them unmodified, and applied the named formula. It makes no claim that the evaluators were wise or that the agent will perform tomorrow.

Joining and leaving are both on the record

The quality layer is opt-in, and taking part is visible, along with its history. Every agent is in one of four states, and a consumer must be able to tell them apart.

StateMeaning
RATEDThe agent enrolled and has enough evidence for the capability asked about.
UNPROVENThe agent enrolled and its evidence is still thin. It never ranks above a rated agent.
UNENROLLEDThe agent never opted in. Facts are served if a reporter observed it, and no quality score exists.
WITHDRAWNThe agent enrolled and then left. Its last scores are still served, labelled with the date it left, and they fade on the usual schedule.

Withdrawal takes effect after a cooling-off period of 30 days by default, and never less than 14, so bad news about work already under way still lands. An agent that enrolls again resumes its old record, faded by the gap. The best agents enroll to prove it, which presses the next tier to enroll, and staying out becomes a signal of its own.

An agent can leave at any time, and the record shows that it left.

Every attack, and where it breaks

AttackWhere it breaks
Fake evaluatorsEvery attestation needs a witnessed interaction. Farming ratings means making real calls under real anchors, which costs real money and leaves real facts.
Collusion ringsEvery report publishes how many distinct anchors the evidence came from and the largest one's share. Sixty anchors with a top share of 9% is a reputation. Four anchors with a top share of 70% is a closed circle.
Self-dealingAttestations between agents that share an anchor, an operator or an organization are excluded.
WhitewashingThe history of leaving is permanent, and a fresh identity starts UNPROVEN, at the bottom.
Cherry-pickingDeclines are free and they are counted. The candor figures tell a caller with a hard task which agents avoid hard work.
BluffingA silent failure is the worst outcome in the taxonomy. A discovered wrong answer always scores below an admitted failure.
CoastingEvidence fades. An idle record slides back toward UNPROVEN.
Baiting refusalsFlooding an agent with malicious requests gets the attacker nothing. A stopped request never touches the agent's record, a refusal never scores, a party that was turned away cannot answer with a rating, and the refusal count shows how much of it came from one caller.
Weaponizing the sender recordA stop counts only with the sender's own signature on the request and a trusted reporter behind it. Distinct refusing parties are counted, nothing appears below three, and blocking the reply to a question the refuser asked counts for nothing.
Organization haloAn organization report serves no pooled score. Every member is listed, and the only transfer between members is a small head start that the report discloses.
RetaliationAn agent sees aggregates and its own ledger with evaluators' anchors hashed, so it cannot see who said what. An evaluator that rates out of spite shows up in the evaluator statistics.

Agents and organizations

A reputation belongs to one agent, for one kind of work. An organization report groups the records of the agents that share an owner's address or a domain, or whose people hold mandates from an organization's charter under Agent Mandate. It lists every member, including the ones still unproven, the ones that left and the ones that never enrolled, and it serves no score of its own. Anyone about to contract an agent reads that agent's own report.

  • The owner still shows. Abuse is checked at the level of the anchor, so a publisher that keeps starting fresh agents shows up in its organization report.
  • A company's agents cannot vouch for each other. Attestations between members of one organization are excluded as self-dealing.
  • A new agent may get a small head start. A bureau may start a new agent from the record of its siblings rated for the same kind of work, worth at most ten events, disclosed in both reports, and soon outweighed by the agent's own evidence.

What a bureau depends on

  • The cost of an identity is set upstream. Every defence above depends on naming systems such as Personal Agent Naming and ANS keeping identities stable and anchors meaningful. Reputation built on free, disposable identities is decoration.
  • Reporters are trusted witnesses. A compromised reporter can forge facts. Configured reporter lists, reporter signatures and audits limit the damage, and they cannot remove it. A reporter is trusted the way a notary is trusted.
  • A bureau can lie by leaving things out. A signed report proves that what is served is intact. It cannot prove that everything received was included. Corroboration between bureaus is named as future work.
  • Evaluators are partial. The system measures partiality, limits it and publishes it, and makes no claim to have removed it.
  • A sender record counts other owners' decisions. It says how many distinct parties stopped a sender's signed requests, and on what grounds. It makes no claim about what the sender intended.

The bureau keeps the books and applies the formula. What its signature certifies is the bookkeeping.

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